My concerns were (and at time of writing, some are) that:
1. This is a significant amount of ISK to remove from the economy, and as such could be dangerous to the based on where and how it happened - for example, the player in question could have GÇÿdumpedGÇÖ a large volume of stock of some item for very little.
2. That the whole balance was removed and this only appeared to happen a week after we brought it to CCPs attention, which suggested that it had been cleared and would have remained on the account of the person in question otherwise.
3. That no explanation other than GÇ£its a security matterGÇ¥ and GÇ£the ISK was obtained illegallyGÇ¥ was provided even though the ISK was Pemoved from EVE University itself, where previous occurrences of similar events resulted in a mail from a GM explaining what had happened (bot/RMT/hacked account).
4. That as a number of corp members were aware of the donation, and due to the amount of ISK involved, to avoid any allegations I would need to make the results of the petitions (including an outline of those petitions) public, and without a response this could look bad on CCP.
5. That I received no response as to the above concerns and instead was told that, in no uncertain terms, that I would receive no further information and that I was free to escalate this or make it as public as I wanted.
6. The responses to my petitions stated that there was no escalation path available for security matters, which was backed up by various sources, and that all attempts to locate one and deal with this quietly resulted in the path looping back on itself.
CCP Sreegs wrote:Disagreement I don't mind.
In which case, I disagree with your statement that the concerns and questions were previously explained either via the petition system or in private, and as such I give you full permission to post all relevant material publicly in its entirety.
Whether or not GÇ£JohnGÇ¥ was using a macro/botting or any other illegal activity, the process of addressing the petition and the nature of the responses may have highlighted a flaw in CCPs procedures, which is simply bad customer relations.
The issue is that the manner in which CCP Security deals with these issues, the stated lack of reporting (such as the CSM has with EVE Central Bank) combined with the lack of an appeals process (Judge, Jury and Executioner) is a recipe for distrust.